UPDATE* UPDATE* UPDATE* UPDATE*
THE INFORMATION BELOW WAS TAKEN FROM THE TIMESHARE REGULATIONS FROM QUINTANA ROO
LA INFORMACION DEBAJO FUE TOMADA DE EL REGLAMENTO QUE REGULA LA PROMOCION DE TIEMPO COMPARTIDO EN QUINTANA ROO
CHAPTER V/CAPITULO V
RESORT PROMOTERS / DE LOS PROMOTORES
ART 24 .- PROMOTERS MUST MEET THE FOLLOWING REQUIREMENTS / TODO PROMOTOR DEBERA SATISFACER LOS SIGUIENTES REQUISITOS
a) MUST BE A MEXICAN CITIZEN/ SER MEXICANO
ART 25 .- NO PROMOTER DEVELOPS SALES TECHNIQUES THAT USE EXCESSIVE PRESSURE, DISORIENTATION OR RUDE TREATMENT IN ORDER TO PROMOTE THEIR PRODUCT, UNDER PENALTY OF BEING PUNISHED OR SUSPENDED FOR ENGAGING IN THESE ACTIVITIES.
ART 25 .- NINGUN PROMOTOR DESARROLLARA TECNICAS DE VENTAS EN LAS QUE SE UTILICE LA EXCESIVA PRESION, LA DESORIENTATION O EL TRATO DESCORTES CON LA FINALIDAD DE PROMOVER SU PRODUCTO, BAJO LA PENA DE SER SANCIONADO Y SUSPENDIDO POR INCURRIR EN ESTAS ACTIVIDADES.
AFTER READING THIS INFORMATION, WHAT WOULD YOU THINK? ARE MEXICAN AUTHORITIES AWARE OF THIS TIMESHARE SCAM? IF THEY HAVE COMMENTS FOR THIS INFORMATION THAT THE RESORT CONSIDERS AS DEFAMATORY ACTIONS, WE INVITE THEM TO WRITE US AT privateinvestigations2008@hotmail.com
WE WANT TO HEAR THEIR VERSION, WE KNOW THERE ARE MANY SALES REPRESENTATIVES FOR OTHER COUNTRIES WORKING IN CANCUN AND OTHER PLACES, IF THEY WANT TO KEEP STEALING HONEST PEOPLE, DO NOT BOTHER TO ANSWER ...
DESPUES DE VER ESTA INFORMACION, QUE PENSARIAS? HAY ALGUN ACUERDO CON LAS AUTORIDADES MEXICANAS SOBRE EL FRAUDE DE TIEMPO COMPARTIDO? SI ALGUNOS DE ELLOS TIENE COMENTARIOS AL RESPECTO, PORQUE EL HOTEL LO CONSIDERA COMO ACCIONES DIFAMATORIAS, LOS INVITAMOS A ESCRIBIRNOS A privateinvestigations2008@hotmail.com
NOS GUSTARIA ESCUCHAR SU LADO DE LA HISTORIA, SABESMO QUE HAY MUCHOS REPRESENTANTES DE VENTAS QUE SON EXTRANJEROS Y TRABAJAN EN CANCUN Y LOS ALREDEDORES, SI QUIEREN CONTINUAR ROBANDO A LA GENTE HONESTA, NO SE MOLESTEN EN CONTESTAR ...
UPDATE.-
These persons below have been receiving our emails in regards of our claims about the Timeshare presentations and the video evidence recorded in NH Krystal Cancun and NH Krystal Puerto Vallarta. Sales representatives have been committing this fraud for many years, we asked them to give us an address where to send a copy (5 hours of video) of the 2 presentations that we attended in this company. Since our efforts to contact them have been ignored, we were led to believe that maybe all of them were aware of misrepresentations before and they knew that sales representatives were making a millionaire income and spread it in different ways. There is a question for everyone that visit this bolg, are they part of this scam or docens of email sent by us were not enough to get an answer from them?
PICTURE 1.- GABRIELE BURGIO, PRESIDENT AND CEO
NH HOTELS BOARD OF DIRECTORS (g.burgio@nh-hotels.com)
PICTURE 2.- RODOLFO ELIZONDO, SECRETARY OF TOURISM
MEXICO, SECTUR OFFICE (relizondo@sectur.gob.mx)
PICTURE 3.- SARA LATIFE RUIZ, SECRETARY OF TOURISM
SECTUR QUINTANA ROO (saralatife@qroo.gob.mx)
PICTURE 4.- FRANCISCO ZINSER CIESLIK, CHIEF OPERATIONS OFFICER NH HOTELS - HOTELES (j.meise@nh-hotels.com)
RAFAEL SEPTIEN WAS MAKING STATEMENTS ABOUT THE GREAT INVESTMENT NH HOTELS WAS OFFERING "ONLY THAT DAY" AND THE GREAT RENTAL INCOME, RAY RUBIO WAS MONITORING THE SUCCESS OF THIS SALE.
RAY RUBIO, VERIFICATION LOAN OFFICER NH HOTELS MEXICO
HE PERFECTLY KNOWS HOW TO VERIFY A FRAUDULENT CONTRACT AND HOW TO PROTECT THE VERBAL AGREEMENTS/PROMISES ASSURING THAT MEXICAN LAWS JUST ALLOW THEM TO GIVE YOU A ONE DAY OPPORTUNITY AND THAT MEXICAN LAWS APPROVED THEIR CONTRACT.
NH HOTELS BOARD OF DIRECTORS.
FRANCISO MEDINA, GENERAL DIRECTOR NH HOTELS MEXICO AND THE CARIBBEAN.
(f.medina@nh-hotels.com) (ga.pelayo@nh-hotels.com)
WE TRIED TO CONTACT HIM AND GET A RESOLUTION FOR ALL OF US, HE NEVER TOOK OUR CALL AND JUST TREATED US AS ANOTHER UNSATISFIED MEMBER.
WE WOULD LIKE TO CLARIFY THAT THERE ARE THOUSANDS OF MEMBERS THAT WERE SCAMMED BY KIVC SALES REPRESENTATIVES.
-VIDEO EVIDENCE LINK-
FOLLOW THIS LINK TO SEE THE TIMESHARE INVESTIGATION
NH Krystal Cancun/KIVC
Please Remember The Names Of These People:
Gabriele Burgio – Owner, President and CEO of the Board of Directors NH Hotels –
g.burgio@nh-hotels.com
Francisco Medina – Director of NH Hotels Mexico and the Caribbean –
f.medina@nh-hotels.com
Colette Ann Comeau – General Director KIVC (Krystal International Vacation Club) –
ccomeau@kivc.com
Ray Rubio – Verification Manager –
rrubio@kivc.com
Many People At NH Krystal Cancun Changed Their Email Addresses Because They Are Trying To Pretend That NH Hotels Just Handles The Administrative Operations And KIVC Operates The Sales Program. People like Ray Rubio rrubio@nh-hotels.com changed Their Domain to rrubio@kivc.com. They Want To Keep Committing This Fraud.
This Is Not A Complaint; This Is Information To Prevent As Many Innocent People As Possible From Becoming Victims Of This Company. As Soon As You Read The Following, All Of You Will Understand What Kind Of People Are In Charge Of The Timeshare Fraud In Mexico.
The Fraud Is Performed As Follows:
When People Arrive To Cancun, Promoters Known As "Opc´S" Invite People to These Presentations by Offering Discounts, Free Tours, and Free Breakfast among Other Incentives. Many Times, The Word Timeshare Is Not Even Mentioned; People Are Told That They Will Tour A Resort To Promote It With Friends And Family. These "Opc´S" Claim That They Do Not Receive A Salary, Just A Small Commission For Inviting Couples To The Presentation.
Once The Couple Agrees To Attend, They Set A Time To Be Taken To The Resort Named Krystal The Next Day. They are welcomed by a Hostess Who Collects Information about Their Family’s Income and Profession.
They Are Then Taken To A Breakfast Buffet And Introduced To A Sales Representative Who Right Away States That This Is A Sale Presentation And They Need A Decision Today. The Explanation As To The Immediate Decision Requirement Is Because Supposedly The Mexican Government Gives First Visit Incentives Only To People Who Purchase On The Spot. This Is A Blatant Lie.
During Breakfast, the Sales Representative Asks Personal Questions To Determine the Client’s Economic Status, Family Profile (Ie. Age, Number Of Children), Travel History And Other Relevant Information To Ensure That Their Sales Presentations Are Targeted To Their Financial And Social Status. They Also Ask Questions About Whether They Own Other Timeshares, And What Their Satisfaction Level Is With The Other Properties. This Information That They Gather Is Used To Later To Persuade Them Into Their Purchase By Appealing To Their Individual Needs And Wants. By Offering Great Deals For Their Family And Children; Rentals Of Their Timeshare To Use As A Financial Investment, Or Sales Of Their Old Timeshares, Each Individual Client Is Approached With A Package That Is Tailored To Suit Their Family Profile.
Many People Who Own Previous Timeshares Are Promised That They Can Use Them To Offset The Price Of The New One. They Are Assured That Their Old Timeshares Will Be Sold By Their Brokers In 90 Days Maximum Or Krystal Will Buy Them From Them. When This Offer Is Denied, The Price Of The Membership Drops Considerable As They Want To Ensure That They Close The Sale.
The Representatives Start Their Speech With An Overpriced Package And They Ended Selling It At Half The Initial Price. This Means That At The Beginning They Will Try To Sell Clients A $45,000 Usd Membership And They Will State That Because They Own An Old Timeshare They Will Receive A Discount Of $20,000 Usd For Their Timeshare. However, This Is Just A One Day Offer And Sectur Or Profeco Just Allow Them To Do It That Day.
This Is One of The Common Lies; This Is a Good Sales Strategy as The Original Package Can Go down about $17,000 Usd; However, It’s Only an Estimated Priced. Once The Sales Representative Knows That The Client Doesn’t Want To Buy The Membership, They Will Look For Another Strategy.
After Many Attempts To Convince Them To Buy The Membership, The Clients Are Told That They Forgot To Mention About The Great Investment They Were Going To Be Making By Buying It. They Can Rent Their Weeks And Get A Couple Of Thousand Dollars For Every Week, Offsetting Payments Of The Maintenance Fees And The Cost Of The Membership. This Will Happen Because The Resort Will Accelerate The Rental Of Their Weeks For The Next 5 Years. At The Beginning Of Every Year, The Clients Will Be Receiving Their Check For Renting Their Weeks. Doing This, They Will Be Able To Pay In Full The Membership And Make Thousands And Thousands Of Dollars For Their Family. Then Just Decide Where They Want To Book Their Next Vacations As They Will Have Worldwide Access With No Restrictions And They Can Book Within 15 Days In Advance With No Problems.
Everything Sounds Too Good To Be True, And After Many Hours Of Listening To Their Fabulous Promises, Many Clients Decide To Sign The Agreement. In The Agreement The Clients Will Find Clauses Like – No Verbal Promises Nor Verbal Statements Were Made By The Representatives – Krystal Does Not Handle Rental Or Resells Of Your Weeks – I/We Understand That The Contract Is The Only Valid Document And Supersedes Every Verbal Agreement Made By The Sales People -.
When Client Ask Them (Ray Rubio) About These Clauses, They Assured That “Mexican Government” Asks for it and it’s Something That Needs To Go Through As The Offer Was Only For That Day. They Also Said That As American Citizens, We Do Not Know The Mexican Laws At All. Many Clients Are Pressured To Sign The Contract. A Few Months Later, They Try to Use the Benefits of the Membership Renting Their Weeks. They Contact The Member Services Department And This Is When The Nightmare Begins.
When Asked About The Rental Program, The Resort Replies That Krystal Does Not Handle Any Rental And Clients Need To Do It Privately Through An Outside Broker. The Clients Make Numerous Attems To Explain That The Sales Rep. Assured That They Were Going To Receive A Check Or They Should Contact The Resort Before To Deposit Our Weeks. The Resort Denies Everything. Member Services Department Just Mentions That The Contract Is The Only Valid Document And They Cannot Do Anything For Clients.
This Has Happened To Us And To Countless Other Clients. We Tried To Contact As Many People As We Could, With No Success. We Felt That We Were Lied To And We Were Treated Like Fools. Please Keep In Touch With Us. In A Few Months, There Will Be A Documentary Exposing Krystal And We Will Post The Website So That More People Can Be Informed About This Fraudulent Company.
Complaints All Over The Internet Confirmed Our Experience And Others As Well, So We Decided To Link Our Efforts Looking For Other Members To Start A Class Action Group Against These Crooks. We Made A Lot Of Research And We Found Names And Emails For The Board Of Directors For NH Hotels. This Is An International Resort Chain Based In Spain Led By Gabriele Burgio; They Have About 360 Resorts All Over The World Owned By Him.
We Contacted Many People With This Domain - @Nh-Hotels.Com – In Mexico, Spain, USA, Europe, Africa, Etc. With No Success. We Explained To Them How The People Working In NH Hotels Mexico Were Using The Name Of NH Hotels To Sell This Fraudulent Membership And We Also Contacted Mr. Gabriele Burgio, But Maybe Saving Money In His Pocket Is More Important Than Cleaning Up The Name Of NH Hotels, The Internet Is Flooded With Information About Their Timeshare Fraud.
Our Efforts Reached The Limit, So We Decided To Pay An Investigator To Record The Video Sequences Of The Timeshare Presentation In NH Krystal Cancun. Once We Had The Proof, We Showed The Video Evidence To Francisco Medina And His Henchmen; He Said That He Was Going To Look For A Fair Resolution For Us.
All He Did Was To Send Mr. Mark Glazer (Glazlaw Firm), An American Lawyer Based In Calabazas California Without Jurisdiction In Mexico. He Met Our Lawyer and Asked For Names. Names Were Provided To Him And After That Everyone Became Another Member For This Company. All They Did Was To Fire Mr. Rafael Septien.
NH Krystal Did Not Accept Their Part Of This Fraud And Decided To Ignore Us, As Something That Never Happened. Even After All Of These Processes, We Contacted The Resort Again And Asked Them Why They Denied Canceling Our Contracts And Reimbursing Our Money Back To Us. They Never Answered.
We Hope You Read This Information Before You Decide To Go To Mexico And Any Of The Resorts By NH Hotels. You Will Be The Next Scammed Member. If You Did Not See This Information Before, We Are Working To Expose The Video Evidence On The TV Networks And Clarify This Information.
If You Want To Help Exposing The Video And Prevent Your Fellow Citizens, Please Provide Information For TV Networks, Newspapers And Magazines. Please Contact Us At These Emails:
Privateinvestigations2008@hotmail.com
thenhhotelstimesharefraud@gmail.com
Please Remember The Names Of These People:
Gabriele Burgio – Owner, President and CEO of the Board of Directors NH Hotels –
g.burgio@nh-hotels.com
Francisco Medina – Director of NH Hotels Mexico and the Caribbean –
f.medina@nh-hotels.com
Colette Ann Comeau – General Director KIVC (Krystal International Vacation Club) –
ccomeau@kivc.com
Ray Rubio – Verification Manager –
rrubio@kivc.com
Many People At NH Krystal Cancun Changed Their Email Addresses Because They Are Trying To Pretend That NH Hotels Just Handles The Administrative Operations And KIVC Operates The Sales Program. People like Ray Rubio rrubio@nh-hotels.com changed Their Domain to rrubio@kivc.com. They Want To Keep Committing This Fraud.
This Is Not A Complaint; This Is Information To Prevent As Many Innocent People As Possible From Becoming Victims Of This Company. As Soon As You Read The Following, All Of You Will Understand What Kind Of People Are In Charge Of The Timeshare Fraud In Mexico.
The Fraud Is Performed As Follows:
When People Arrive To Cancun, Promoters Known As "Opc´S" Invite People to These Presentations by Offering Discounts, Free Tours, and Free Breakfast among Other Incentives. Many Times, The Word Timeshare Is Not Even Mentioned; People Are Told That They Will Tour A Resort To Promote It With Friends And Family. These "Opc´S" Claim That They Do Not Receive A Salary, Just A Small Commission For Inviting Couples To The Presentation.
Once The Couple Agrees To Attend, They Set A Time To Be Taken To The Resort Named Krystal The Next Day. They are welcomed by a Hostess Who Collects Information about Their Family’s Income and Profession.
They Are Then Taken To A Breakfast Buffet And Introduced To A Sales Representative Who Right Away States That This Is A Sale Presentation And They Need A Decision Today. The Explanation As To The Immediate Decision Requirement Is Because Supposedly The Mexican Government Gives First Visit Incentives Only To People Who Purchase On The Spot. This Is A Blatant Lie.
During Breakfast, the Sales Representative Asks Personal Questions To Determine the Client’s Economic Status, Family Profile (Ie. Age, Number Of Children), Travel History And Other Relevant Information To Ensure That Their Sales Presentations Are Targeted To Their Financial And Social Status. They Also Ask Questions About Whether They Own Other Timeshares, And What Their Satisfaction Level Is With The Other Properties. This Information That They Gather Is Used To Later To Persuade Them Into Their Purchase By Appealing To Their Individual Needs And Wants. By Offering Great Deals For Their Family And Children; Rentals Of Their Timeshare To Use As A Financial Investment, Or Sales Of Their Old Timeshares, Each Individual Client Is Approached With A Package That Is Tailored To Suit Their Family Profile.
Many People Who Own Previous Timeshares Are Promised That They Can Use Them To Offset The Price Of The New One. They Are Assured That Their Old Timeshares Will Be Sold By Their Brokers In 90 Days Maximum Or Krystal Will Buy Them From Them. When This Offer Is Denied, The Price Of The Membership Drops Considerable As They Want To Ensure That They Close The Sale.
The Representatives Start Their Speech With An Overpriced Package And They Ended Selling It At Half The Initial Price. This Means That At The Beginning They Will Try To Sell Clients A $45,000 Usd Membership And They Will State That Because They Own An Old Timeshare They Will Receive A Discount Of $20,000 Usd For Their Timeshare. However, This Is Just A One Day Offer And Sectur Or Profeco Just Allow Them To Do It That Day.
This Is One of The Common Lies; This Is a Good Sales Strategy as The Original Package Can Go down about $17,000 Usd; However, It’s Only an Estimated Priced. Once The Sales Representative Knows That The Client Doesn’t Want To Buy The Membership, They Will Look For Another Strategy.
After Many Attempts To Convince Them To Buy The Membership, The Clients Are Told That They Forgot To Mention About The Great Investment They Were Going To Be Making By Buying It. They Can Rent Their Weeks And Get A Couple Of Thousand Dollars For Every Week, Offsetting Payments Of The Maintenance Fees And The Cost Of The Membership. This Will Happen Because The Resort Will Accelerate The Rental Of Their Weeks For The Next 5 Years. At The Beginning Of Every Year, The Clients Will Be Receiving Their Check For Renting Their Weeks. Doing This, They Will Be Able To Pay In Full The Membership And Make Thousands And Thousands Of Dollars For Their Family. Then Just Decide Where They Want To Book Their Next Vacations As They Will Have Worldwide Access With No Restrictions And They Can Book Within 15 Days In Advance With No Problems.
Everything Sounds Too Good To Be True, And After Many Hours Of Listening To Their Fabulous Promises, Many Clients Decide To Sign The Agreement. In The Agreement The Clients Will Find Clauses Like – No Verbal Promises Nor Verbal Statements Were Made By The Representatives – Krystal Does Not Handle Rental Or Resells Of Your Weeks – I/We Understand That The Contract Is The Only Valid Document And Supersedes Every Verbal Agreement Made By The Sales People -.
When Client Ask Them (Ray Rubio) About These Clauses, They Assured That “Mexican Government” Asks for it and it’s Something That Needs To Go Through As The Offer Was Only For That Day. They Also Said That As American Citizens, We Do Not Know The Mexican Laws At All. Many Clients Are Pressured To Sign The Contract. A Few Months Later, They Try to Use the Benefits of the Membership Renting Their Weeks. They Contact The Member Services Department And This Is When The Nightmare Begins.
When Asked About The Rental Program, The Resort Replies That Krystal Does Not Handle Any Rental And Clients Need To Do It Privately Through An Outside Broker. The Clients Make Numerous Attems To Explain That The Sales Rep. Assured That They Were Going To Receive A Check Or They Should Contact The Resort Before To Deposit Our Weeks. The Resort Denies Everything. Member Services Department Just Mentions That The Contract Is The Only Valid Document And They Cannot Do Anything For Clients.
This Has Happened To Us And To Countless Other Clients. We Tried To Contact As Many People As We Could, With No Success. We Felt That We Were Lied To And We Were Treated Like Fools. Please Keep In Touch With Us. In A Few Months, There Will Be A Documentary Exposing Krystal And We Will Post The Website So That More People Can Be Informed About This Fraudulent Company.
Complaints All Over The Internet Confirmed Our Experience And Others As Well, So We Decided To Link Our Efforts Looking For Other Members To Start A Class Action Group Against These Crooks. We Made A Lot Of Research And We Found Names And Emails For The Board Of Directors For NH Hotels. This Is An International Resort Chain Based In Spain Led By Gabriele Burgio; They Have About 360 Resorts All Over The World Owned By Him.
We Contacted Many People With This Domain - @Nh-Hotels.Com – In Mexico, Spain, USA, Europe, Africa, Etc. With No Success. We Explained To Them How The People Working In NH Hotels Mexico Were Using The Name Of NH Hotels To Sell This Fraudulent Membership And We Also Contacted Mr. Gabriele Burgio, But Maybe Saving Money In His Pocket Is More Important Than Cleaning Up The Name Of NH Hotels, The Internet Is Flooded With Information About Their Timeshare Fraud.
Our Efforts Reached The Limit, So We Decided To Pay An Investigator To Record The Video Sequences Of The Timeshare Presentation In NH Krystal Cancun. Once We Had The Proof, We Showed The Video Evidence To Francisco Medina And His Henchmen; He Said That He Was Going To Look For A Fair Resolution For Us.
All He Did Was To Send Mr. Mark Glazer (Glazlaw Firm), An American Lawyer Based In Calabazas California Without Jurisdiction In Mexico. He Met Our Lawyer and Asked For Names. Names Were Provided To Him And After That Everyone Became Another Member For This Company. All They Did Was To Fire Mr. Rafael Septien.
NH Krystal Did Not Accept Their Part Of This Fraud And Decided To Ignore Us, As Something That Never Happened. Even After All Of These Processes, We Contacted The Resort Again And Asked Them Why They Denied Canceling Our Contracts And Reimbursing Our Money Back To Us. They Never Answered.
We Hope You Read This Information Before You Decide To Go To Mexico And Any Of The Resorts By NH Hotels. You Will Be The Next Scammed Member. If You Did Not See This Information Before, We Are Working To Expose The Video Evidence On The TV Networks And Clarify This Information.
If You Want To Help Exposing The Video And Prevent Your Fellow Citizens, Please Provide Information For TV Networks, Newspapers And Magazines. Please Contact Us At These Emails:
Privateinvestigations2008@hotmail.com
thenhhotelstimesharefraud@gmail.com
I, JOSE RODRIGUEZ TAKE ALL RESPONSABILITIES FOR THE CONTENT OF THIS BLOG. I´LL TAKE THE RESPONSIBILITIES OF THE VIDEO THAT IN A FEW MONTHS WILL BE EXPOSED ON TV STATIONS IN THE USA AND CANADA. IT´S TIME TO STOP THIS SCAM AND RECOVER OUR MONEY BACK.
YO, JOSE RODRIGUEZ ACEPTO TODA LA RESPONSABILIDAD DE LA INFORMACION QUE SE HA PUESTO EN ESTE BLOG. YO TOMARE LA RESPONSABILIDAD DEL VIDEO QUE EN UNOS MESES SE EXPONDRA EN TELEVISORAS DE ESTADOS UNIDOS Y CANADA, YA ES TIEMPO DE PONER FIN A ESTE TIPO DE VENTAS DE TIEMPO COMPARTIDO EN MEXICO Y RECUPERAR NUESTRO DINERO.
